{"id":17811,"date":"2026-03-17T14:01:50","date_gmt":"2026-03-17T13:01:50","guid":{"rendered":"https:\/\/biggym.com\/?page_id=17811"},"modified":"2026-03-18T16:43:00","modified_gmt":"2026-03-18T15:43:00","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/biggym.com\/en\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"17811\" class=\"elementor elementor-17811 elementor-17809\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c49898 e-flex e-con-boxed e-con e-parent\" data-id=\"8c49898\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b5cfaa9 e-con-full e-flex e-con e-child\" data-id=\"b5cfaa9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t<div class=\"elementor-element elementor-element-f5ad8ad e-con-full e-flex e-con e-child\" data-id=\"f5ad8ad\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-62c9dbf elementor-hidden-mobile elementor-widget elementor-widget-heading\" data-id=\"62c9dbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><font color=\"#e6007e\" style=\"letter-spacing: 0px\">Customer<\/font><span style=\"letter-spacing: 0px\">&nbsp;<\/span><span style=\"letter-spacing: 0px\">service<\/span><\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-416e5a9 elementor-hidden-desktop elementor-hidden-tablet kc-service elementor-widget elementor-widget-heading\" data-id=\"416e5a9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><font color=\"#e6007e\">Klanten<\/font><span class=\"mob\">-<br><\/span>service<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee6a44a elementor-widget elementor-widget-text-editor\" data-id=\"ee6a44a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Check out our frequently asked questions below. Can\u2019t find what you\u2019re looking for? Our customer service team is ready to assist you.<\/p><p>Did you know that you can easily manage many things yourself through the\u00a0<strong>BigGym app<\/strong>?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1066201 e-con-full e-flex e-con e-child\" data-id=\"1066201\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-858e7be elementor-align-left chat-open-button elementor-invisible elementor-widget elementor-widget-button\" data-id=\"858e7be\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"chat-open-button\" data-settings=\"{&quot;_animation_delay&quot;:200,&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"http:\/\/chat-open-button\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Chat with Kim<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e60924d elementor-align-left FAQ elementor-invisible elementor-widget elementor-widget-button\" data-id=\"e60924d\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"FAQ\" data-settings=\"{&quot;_animation_delay&quot;:200,&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#FAQ\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View FAQ<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-230a8b3 e-flex e-con-boxed e-con e-parent\" data-id=\"230a8b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-356602e elementor-widget elementor-widget-shortcode\" data-id=\"356602e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><div class=\"biggym-faq\">\n    <div id=\"current-language\" style=\"display:none\" data-language=\"en\"><\/div>\n    <main>\n        <section id=\"header\">\n            <span id=\"faq-anchor\"><\/span>\n            <p class=\"intro\">Search for your answer or choose a topic.<\/p>\n            <form id=\"faq-search\" method=\"get\" action=\"\">\n                <input type=\"hidden\" name=\"lang\" value=\"en\">\n                <input type=\"text\" name=\"q\" id=\"search-input\" placeholder=\"Search\" value=\"\">\n            <\/form>\n            <div id=\"suggestions-container\" class=\"suggestions-container\"><\/div>\n            <div id=\"no-results-message\" class=\"no-results-message\" style=\"display: none;\">\n                No results found            <\/div>\n        <\/section>\n        <section class=\"categories\">\n            <h2>CHOOSE A TOPIC:<\/h2>\n                            <a href=\"#category-Memberships\" class=\"cat-chip\" data-cat=\"Memberships\">Memberships<\/a>\n                            <a href=\"#category-Payments\" class=\"cat-chip\" data-cat=\"Payments\">Payments<\/a>\n                            <a href=\"#category-Gyms\" class=\"cat-chip\" data-cat=\"Gyms\">Gyms<\/a>\n                            <a href=\"#category-Facilities\" class=\"cat-chip\" data-cat=\"Facilities\">Facilities<\/a>\n                            <a href=\"#category-Group Lessons\" class=\"cat-chip\" data-cat=\"Group Lessons\">Group Lessons<\/a>\n                            <a href=\"#category-Biggym app\" class=\"cat-chip\" data-cat=\"Biggym app\">Biggym app<\/a>\n                            <a href=\"#category-Actions\" class=\"cat-chip\" data-cat=\"Actions\">Actions<\/a>\n                            <a href=\"#category-Customer service\" class=\"cat-chip\" data-cat=\"Customer service\">Customer service<\/a>\n                    <\/section>\n                    <article class=\"category-block\" id=\"category-Memberships\" data-cat=\"Memberships\">\n                <h2>Memberships<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>Becoming a Member &amp; Getting Started<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00001\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00001\">\n                                    From what age can I exercise at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00001\" hidden>\n                                    <p>You can exercise independently at BigGym from the age of 14. Are you under 18 years old? Then the conclusion of a membership is only possible with the consent of a parent or guardian. You can get the consent form at the counter<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00001\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00001\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00002\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00002\">\n                                    Can I revoke my registration?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00002\" hidden>\n                                    <p>When you have purchased your membership through our website, you have 14 days to withdraw from it. If you do not use the membership within these 14 days, only the activation fee will be charged. Have you used the membership? Then a day pass will be charged for each day that you have trained.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00002\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00002\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00003\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00003\">\n                                    Does BigGym also offer company fitness options?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00003\" hidden>\n                                    <p>We are not affiliated with corporate fitness parties. Do you have a large organization and would you still like to start your company at BigGym? Please contact us.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00003\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00003\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00004\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00004\">\n                                    Can I take out a membership for a period shorter than 1 year?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00004\" hidden>\n                                    <p>Yes, that is possible. At BigGym, you can choose the Unlimited Flex membership. With this membership, you can train unlimited, without having to commit to a one-year contract. Please note that the Unlimited Flex membership has a minimum term of two payment periods. In addition, a notice period of one payment period applies. View all <a href=\"https:\/\/biggym.com\/en\/memberships\/\">our memberships <\/a>for more information.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00004\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00004\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00005\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00005\">\n                                    I would like to register, how is that possible?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00005\" hidden>\n                                    <p>You can quickly and easily register online via this link, or sign up at the reception of your favorite BigGym location. After your registration, you can start training immediately. Therefore, don\u2019t forget to bring your sportswear and a towel.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00005\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00005\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00006\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00006\">\n                                    Can I exercise immediately after I have registered?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00006\" hidden>\n                                    <p>Certainly! Whether you have registered online or at the reception of one of our locations, you can start training immediately. After your registration, you will receive an email with a link to create your Sportivity account. You can then download the BigGym app and log in with your new account. The app serves as your access pass to the gym.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00006\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00006\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00007\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00007\">\n                                    Can I exercise at all locations with my BigGym membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00007\" hidden>\n                                    <p>Yes, that is certainly possible! As soon as you are a member, you can go to any BigGym location to exercise.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00007\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00007\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00008\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00008\">\n                                    I would like to come and have a look first, is that possible?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00008\" hidden>\n                                    <p>Of course, you are always welcome at BigGym! Our staff will gladly give you a tour so you can experience the atmosphere, facilities, and our team. Making an appointment is not necessary.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00008\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00008\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Membership Types &amp; Differences<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00009\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00009\">\n                                    What memberships are there?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00009\" hidden>\n                                    <p>BigGym offers various memberships that suit your preferences and situation: <br>- Unlimited: Unlimited access to all gyms, 7 days a week. Term of 1, 2, or 3 years, after which it is automatically renewed (cancellable every 4 weeks). <br>- Unlimited Flex: Same benefits as Unlimited, but with extra flexibility: cancellable every 4 weeks. Minimum term: two payment periods.<br> - Daytime: train on weekdays between 07:00 and 17:00, unlimited on weekends. Term of 1, 2, or 3 years, after which it is automatically renewed (cancellable every 4 weeks). <br>- Together: an affordable duo membership for two people living together at one address. Term of 1, 2, or 3 years, after which it is automatically renewed (cancellable every 4 weeks).<\/p> Please note: memberships cannot be terminated during the contract period. View all <a href=\"https:\/\/biggym.com\/en\/memberships\/\">our memberships <\/a> for more information.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00009\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00009\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00010\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00010\">\n                                    What is the difference between Unlimited, Unlimited Flex, Daytime and Together memberships?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00010\" hidden>\n                                    <p>BigGym offers various memberships that suit your preferences and situation: <br>- Unlimited: Unlimited access to all gyms, 7 days a week. Term of 1, 2, or 3 years, after which it is automatically renewed (cancellable every 4 weeks). <br>- Unlimited Flex: Same benefits as Unlimited, but with extra flexibility: cancellable every 4 weeks. Minimum term: two payment periods.<br> - Daytime: train on weekdays between 07:00 and 17:00, unlimited on weekends. Term of 1, 2, or 3 years, after which it is automatically renewed (cancellable every 4 weeks). <br>- Together: an affordable duo membership for two people living together at one address. Term of 1, 2, or 3 years, after which it is automatically renewed (cancellable every 4 weeks).<\/p> View all <a href=\"https:\/\/biggym.com\/en\/memberships\/\">our memberships <\/a> for more information.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00010\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00010\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00011\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00011\">\n                                    What is a Together membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00011\" hidden>\n                                    <p>Working out together is more fun than alone. With Together, you train unlimited as a duo and often at a better rate. Terms in short:<br> - Maximum of 2 people under one Together membership.<br> - Both must live at the same address (proof required, e.g. a letter or bank statement).<br> View <a href=\"https:\/\/biggym.com\/en\/memberships\/\">all memberships<\/a>.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00011\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00011\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00012\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00012\">\n                                    Can you exercise at the same time with a Together membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00012\" hidden>\n                                    <p>Yes. With a Together membership at BigGym you can always exercise together at the same time.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00012\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00012\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00013\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00013\">\n                                    Can I exercise separately if I have a Together membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00013\" hidden>\n                                    <p>Yes, you can exercise separately with a Together membership. Train when it suits you best.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00013\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00013\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00014\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00014\">\n                                    I have a Daytime membership, when can I exercise?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00014\" hidden>\n                                    <p>You can enjoy unlimited Daytime sports Mon\u2013Fri 07:00\u201317:00. During the weekend you can go to BigGym all day long.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00014\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00014\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00015\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00015\">\n                                    What are &#039;off peak hours&#039; at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00015\" hidden>\n                                    <p>\u201cOff-peak hours\u201d refer to the Daytime access times: 7:00 AM \u2013 5:00 PM on weekdays. You get access to all BigGym locations and can enjoy unlimited fitness, participate in group lessons and use the sunbed. More information about rates can be found <a href=\"https:\/\/biggym.com\/memberships\/\">here<\/a><\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00015\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00015\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00016\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00016\">\n                                    What are the rates at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00016\" hidden>\n                                    <p>BigGym offers competitive rates for Cardio, Fitness, BigCross, and group classes. View all our rates <a href=\"https:\/\/biggym.com\/en\/memberships\/\">here<\/a>. Would you like to train first without any obligations? With a day pass, you can train for an entire day for only \u20ac10. The day pass is available at the reception of every location or online via <a href=\"https:\/\/biggym.com\/en\/daypass\">this link<\/a>. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00016\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00016\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Membership Rules &amp; Contracts<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00017\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00017\">\n                                    Can I convert my membership to another membership within my term?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00017\" hidden>\n                                    <p>Yes, that's possible! You can easily arrange the conversion of your membership via the BigGym app or at the front desk at your location. Please note: downgrading is not possible during your term.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00017\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00017\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00018\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00018\">\n                                    I no longer use my membership, can I terminate my membership immediately?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00018\" hidden>\n                                    <p>No, immediate termination is not possible. Cancellation can only be done via the BigGym app. Cancellations by phone, email, verbally, or through social media are not accepted. Please note that you must always complete your full contract period and that a notice period of one full payment cycle may apply. Together Membership: In the case of cancelling a Together Membership or family pass, all individuals must unsubscribe individually.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00018\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00018\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00019\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00019\">\n                                    Will my membership be automatically extended?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00019\" hidden>\n                                    <p>Yes, after your initial contract period ends, your membership will be automatically renewed. For a 1-, 2-, or 3-year Unlimited, Daytime, or Together membership, it will then be converted into a membership that can be cancelled every 4 weeks. You can cancel it at any time thereafter. Please note that a notice period of one full payment cycle applies. Would you prefer to take out a new 1-, 2-, or 3-year membership? This can be arranged via your BigGym location.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00019\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00019\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00020\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00020\">\n                                    Can I transfer to another location with my membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00020\" hidden>\n                                    <p>Yes, that is possible without any additional costs or changes. You can train at any BigGym location with your membership. Would you like to permanently switch to another location? We can update your location for you. Please contact us via the contact form for this.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00020\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00020\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00021\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00021\">\n                                    Can I temporarily pause or freeze my membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00021\" hidden>\n                                    <p>In some cases this is possible, under strict conditions: - You are temporarily unable to exercise due to illness or injury (maximum 3 collection periods, with doctor's note). - You are doing an internship or temporarily studying abroad (with official confirmation from school). - There is a mandatory closure of the gym by the government. In these cases, your membership will be temporarily stopped and extended by the pause period. Contact our customer service to report your situation.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00021\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00021\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00022\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00022\">\n                                    Can I pause or cancel my membership for medical reasons?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00022\" hidden>\n                                    <p>For medical reasons, you can temporarily pause your membership for a maximum of 3 payment periods. A valid medical certificate is always required for this. If there is a serious medical situation and you can demonstrate with a doctor\u2019s statement that you are permanently unable to train, please contact our customer service via the contact form.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00022\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00022\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00023\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00023\">\n                                    What happens when you move to another municipality?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00023\" hidden>\n                                    <p>If you move to a location more than 30 kilometers away from the nearest BigGym location, you can buy out your membership. You must provide proof of this with an official registration document from your new municipality. After approval, we will calculate the relocation settlement, in which your membership will be offset against the cost of an Unlimited Flex membership. Once this amount has been paid, we will terminate your membership.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00023\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00023\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00024\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00024\">\n                                    Has my deregistration been received correctly?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00024\" hidden>\n                                    <p>Once you have deregistered via the BigGym app, you will immediately receive a confirmation email. Without confirmation the deregistration will not be completed. Therefore, always check your inbox (and spam). <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00024\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00024\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00025\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00025\">\n                                    What is the notice period for my membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00025\" hidden>\n                                    <p>The notice period is one full payment cycle (4 weeks). This is calculated after your cancellation. Your membership will continue until the end of that period, after which it will automatically end. Cancellation can only be done via the BigGym app.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00025\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00025\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00027\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00027\">\n                                    Can I extend or convert my membership after my contract expires?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00027\" hidden>\n                                    <p>Yes, your membership will be automatically renewed for an indefinite period after the initial contract period ends. You can then cancel the membership every 4 weeks with a notice period of one full payment cycle. Would you like to change your membership, for example to another type? This is only possible after your fixed contract period has ended, unless you choose to upgrade. The upgrade will take effect from the next payment date.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00027\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00027\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00149\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00149\">\n                                    Can I cancel my membership immediately?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00149\" hidden>\n                                    <p>This is only possible if you have an Unlimited Flex subscription<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00149\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00149\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Upgrading &amp; Changing<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00028\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00028\">\n                                    Can I also upgrade my membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00028\" hidden>\n                                    <p>Certainly! Upgrading your membership during your contract period is always possible. The new start date will then be the beginning of the next contribution period. Please note that you will enter into a new contract with a new term. You can easily arrange this change via the BigGym app. Visit the reception of one of our locations and ask about the possibilities.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00028\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00028\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00029\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00029\">\n                                    How does upgrading my membership work?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00029\" hidden>\n                                    <p>You can upgrade your membership at any time via the BigGym app. The upgrade will take effect from the next payment date. From that moment on, the new terms, duration, and corresponding rate will apply. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00029\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00029\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00030\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00030\">\n                                    When does my upgrade take effect?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00030\" hidden>\n                                    <p>Your upgrade will take effect from your next payment date. This is to prevent double charges. The payment cycles therefore remain the same. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00030\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00030\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00031\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00031\">\n                                    Can I go back to my old membership after an upgrade?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00031\" hidden>\n                                    <p>No, once you have upgraded, you cannot go back to your old membership. You can change or downgrade again at a later time, but this is only possible after the agreed term of your current membership has expired. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00031\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00031\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00032\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00032\">\n                                    Can I change my membership to a Together membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00032\" hidden>\n                                    <p>Yes, you can convert your membership to a Together membership. You and your training partner must both complete a registration form at the reception of the BigGym location. You must also provide proof that you live at the same address as the other member, for example with an official letter. The conversion will take effect from the next payment date.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00032\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00032\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00033\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00033\">\n                                    Can I change the second person of my Together membership to someone else?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00033\" hidden>\n                                    <p>No, a Together Membership is personal. It is not possible to replace one of the two members with someone else, even if both members live at the same address. Do you want to change the membership to a different combination of members? This is only possible by canceling the current Together Membership after the contract period and then concluding a new Together Membership with the desired members. Always check in the BigGym app whether both memberships have been taken out correctly before taking out a new membership.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00033\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00033\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00035\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00035\">\n                                    Can I also downgrade my membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00035\" hidden>\n                                    <p>No, unfortunately downgrading your membership is not possible. Once your 1-, 2-, or 3-year membership has ended, you can take out a different membership. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00035\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00035\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00036\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00036\">\n                                    I accidentally registered at the wrong location, how can I change this?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00036\" hidden>\n                                    <p>You can exercise at any BigGym location with your membership, but it is useful to be registered with your home gym. Contact our customer service and indicate which location you want to exercise at; we will adjust this manually for you.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00036\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00036\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00037\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00037\">\n                                    How can I terminate my membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00037\" hidden>\n                                    <p>This is only possible via the BigGym app. Cancellations via telephone, email, verbally or social media are not accepted. Please note that you must always complete the contract period and that a notice period of one full collection period applies. Together Membership: If there is a deregistration from a Together Membership or family pass, all persons must deregister individually.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00037\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00037\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00038\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00038\">\n                                    Can I also terminate my membership by telephone, email or verbally?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00038\" hidden>\n                                    <p>No, you can only cancel via the BigGym app. This is to keep the process clear and safe. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00038\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00038\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n                    <article class=\"category-block\" id=\"category-Payments\" data-cat=\"Payments\">\n                <h2>Payments<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>Membership Costs &amp; Rates<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00039\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00039\">\n                                    What are the rates at BigGym and how does the direct debit for my membership work?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00039\" hidden>\n                                    <p>BigGym applies competitive and transparent rates for all memberships. The membership fee is automatically collected every 4 weeks by direct debit, so that you always pay on time without any worries. For current rates and the complete range, please consult the rates page. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00039\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00039\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00040\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00040\">\n                                    How can I change my account number?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00040\" hidden>\n                                    <p>Would you like to change your bank account number? Please contact us and provide the new account number. We will process the change as soon as possible. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00040\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00040\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00041\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00041\">\n                                    Why has the first part of the membership costs not been collected?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00041\" hidden>\n                                    <p>Because BigGym collects every 4 weeks, collection dates do not always correspond exactly with your start date. That is why you pay the first part immediately upon registration via iDEAL. After that, payments are made automatically by direct debit, every 4 weeks. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00041\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00041\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00042\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00042\">\n                                    Does BigGym also charge cancellation costs?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00042\" hidden>\n                                    <p>No, not normally. But if you have not paid the membership costs or have not paid them on time, we are forced to charge \u20ac10 cancellation costs per failed direct debit and\/or chargeback. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00042\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00042\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00043\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00043\">\n                                    Does BigGym work with a sports fund or adult fund?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00043\" hidden>\n                                    <p>We believe everyone should be able to exercise. That is why we collaborate with various sports funds: <br>- Jeugdfonds Sport &amp; Cultuur <br>- Volwassenenfonds Sport &amp; Cultuur <br>- Meedoen Tilburg <br>- Meedoen Nijmegen <br>- Rechtop <br>- Stichting Leergeld Deventer <br>- Stichting Leergeld Enschede.<\/p>You can inquire at the reception of the BigGym location or with your own municipality to find out which sports fund has a partnership in your municipality.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00043\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00043\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00044\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00044\">\n                                    Why have my membership costs increased?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00044\" hidden>\n                                    <p>We continuously work on improvements within our locations and strive to always provide our members with the best equipment. In addition, due to annual inflation, we are unfortunately required to adjust our rates each year by a small percentage. Article 5.2 of the General Terms and Conditions states that we are permitted to adjust the rates once per year. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00044\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00044\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00045\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00045\">\n                                    What should I do if I am temporarily unable to pay?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00045\" hidden>\n                                    <p>Please contact our customer service as soon as possible if you are temporarily unable to make a payment. We are happy to think along with you about a solution, such as a payment arrangement. This way, we can prevent your membership from being terminated. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00045\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00045\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00046\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00046\">\n                                    Will I receive a refund if I cancel?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00046\" hidden>\n                                    <p>No, you will not receive any costs back when terminating your membership. You are required to pay the membership fee to BigGym until the end date of your contract. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00046\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00046\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Direct Debit &amp; Payments<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00047\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00047\">\n                                    I have canceled my membership. How is it possible that I still receive invoices?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00047\" hidden>\n                                    <p>There may be a few reasons why you still receive invoices: - Together Membership With a Together membership, both members must unsubscribe individually. If you have canceled but your sports partner has not, the membership will continue on the account of the person with whom you took out the Together membership. - Your term has not yet expired. Do you have a membership with a term of 1, 2 or 3 years? You must then first complete the entire term before your membership can actually end. Check the end date in your cancellation confirmation. You will still be invoiced until that date. - The cancellation has not been processed correctly. Cancellation is only possible via the BigGym app. Check whether you have received a cancellation confirmation. Without confirmation the cancellation did not go through.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00047\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00047\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00048\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00048\">\n                                    What is my invoice for?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00048\" hidden>\n                                    <p>You can find a complete explanation of your invoices in the BigGym app. In the app, go to \u2018Invoices\u2019 for an overview of all your invoices and specifications.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00048\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00048\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00049\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00049\">\n                                    When is my next payment date?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00049\" hidden>\n                                    <p>You can find your next direct debit date in the BigGym app. In the app, go to your subscription. On the bottom line, you will find \u201cValid until.\u201d This is your next payment date.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00049\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00049\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00050\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00050\">\n                                    I have canceled my and my partner&#039;s Together membership. How is it possible that I still receive invoices?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00050\" hidden>\n                                    <p>With a Together membership, the membership is personal. This means that both members must unsubscribe individually. Check in the BigGym app whether both memberships have actually been canceled. If one of the two is still active, the membership will continue and invoices will continue to be sent.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00050\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00050\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00052\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00052\">\n                                    How often is cash collected?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00052\" hidden>\n                                    <p>The contribution is collected every 4 weeks. That's 13 times a year.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00052\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00052\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00053\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00053\">\n                                    What happens if my direct debit fails or is refused?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00053\" hidden>\n                                    <p>In case of a failed direct debit, we charge \u20ac10 in reversal fees and you will receive a reminder to settle the outstanding amount. Has the direct debit been declined by your bank? Please contact your bank immediately. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00053\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00053\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00054\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00054\">\n                                    Can I change my direct debit date?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00054\" hidden>\n                                    <p>No, the direct debit date cannot be changed. The membership fee is collected every 4 weeks as standard. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00054\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00054\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Outstanding Amounts &amp; Payment Issues<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00055\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00055\">\n                                    How many outstanding items do I have?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00055\" hidden>\n                                    <p>Open the BigGym app. Go to the three dots in the bottom right corner. Then open the \u201cInvoices\u201d section. Here you can see exactly how many outstanding items you have and pay the invoices directly. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00055\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00055\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00056\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00056\">\n                                    What does an outstanding amount mean and what does a reminder mean?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00056\" hidden>\n                                    <p>An outstanding amount is an amount that you still have to pay to BigGym. This could be due to, for example, a failed direct debit, overdue contributions or additional costs such as cancellation costs. A reminder means that you still have an outstanding payment. Pay this as soon as possible to avoid blockages or extra costs. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00056\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00056\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00057\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00057\">\n                                    How can I pay an outstanding amount?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00057\" hidden>\n                                    <p>You can easily pay outstanding amounts via the BigGym app. Log in, go to \u201cInvoices,\u201d and complete your payment quickly and securely directly from the app.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00057\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00057\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00058\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00058\">\n                                    I have an outstanding amount, what period does it cover?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00058\" hidden>\n                                    <p>If we are unable to collect the payment, you will receive an email from us with an invoice for the relevant payment. In the new BigGym app, you will also find an overview of your outstanding amounts and you can pay them directly.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00058\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00058\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00059\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00059\">\n                                    What happens if I don&#039;t pay my outstanding amount?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00059\" hidden>\n                                    <p>If you do not pay, your access to BigGym may be blocked. In addition, additional costs may be charged, such as cancellation costs or collection costs. If you have payment problems, always contact us so that we can find a solution together.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00059\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00059\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00060\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00060\">\n                                    How can I contact you if I have questions about my outstanding amount?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00060\" hidden>\n                                    <p>You can contact us via the contact form on the website. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00060\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00060\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n                    <article class=\"category-block\" id=\"category-Gyms\" data-cat=\"Gyms\">\n                <h2>Gyms<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>Locations &amp; Accessibility<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00061\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00061\">\n                                    Is there also a BigGym near me?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00061\" hidden>\n                                    <p>Wondering if there is a BigGym near you? You can view all our locations on our <a href=\"https:\/\/biggym.com\/gyms\/\">gyms page<\/a>. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00061\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00061\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00062\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00062\">\n                                    How many locations does BigGym have in the Netherlands?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00062\" hidden>\n                                    <p>BigGym currently has 13 locations open, with 2 more locations on the way, spread throughout the Netherlands, and we continue to grow! We regularly open new locations to help even more people stay fit and healthy. Wondering if there is already a BigGym near you? View all locations on our website here. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00062\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00062\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00063\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00063\">\n                                    Can I exercise at all locations with my membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00063\" hidden>\n                                    <p>Yes, with your BigGym membership you can exercise at all locations. This way you can train anytime and anywhere, where it suits you best. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00063\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00063\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00064\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00064\">\n                                    Are there parking facilities at the locations?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00064\" hidden>\n                                    <p>You can park for free at all BigGym locations. This way you can start your training without hassle and with ease. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00064\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00064\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00065\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00065\">\n                                    Do all locations offer group lessons?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00065\" hidden>\n                                    <p>You can go to all BigGym locations for a varied range of group lessons. This way you will always find a lesson that suits you, wherever you exercise. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00065\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00065\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Opening Hours &amp; Public Holidays<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00066\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00066\">\n                                    What are the opening hours of BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00066\" hidden>\n                                    <p>Here you will find the current opening hours of all BigGym branches. Check below when you can contact us for sports<br>Please note: different times may apply on public holidays.<br><br>\r\n<b>Regular opening hours<\/b>\r\nMonday 07:00 \u2013 23:00<br>\r\nTuesday 07:00 \u2013 23:00<br>\r\nWednesday 07:00 \u2013 23:00<br>\r\nThursday 07:00 \u2013 23:00<br>\r\nVrijdag 07:00 \u2013 23:00 uur<br>\r\nZaterdag 08:30 \u2013 17:00 uur<br>\r\nZondag 08:30 \u2013 17:00 uur<br><br>\r\n<b>Aangepaste openingstijden (2026)<\/b><br>\r\nKoningsdag \u2013 Gesloten<br>\r\nKerstavond \u2013 08:30 - 17:00<br>\r\n1e Kerstdag \u2013 08:30 - 17:00<br>\r\nOudjaarsdag \u2013 08:30 - 17:00<br>\r\nNieuwjaarsdag (2027) \u2013 08:30 - 17:00<br><br><\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00066\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00066\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00067\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00067\">\n                                    Are the opening hours the same at all locations?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00067\" hidden>\n                                    <p>BigGym's opening hours are the same at all locations. We are open on weekdays from 7:00 AM to 11:00 PM and on weekends from 8:30 AM to 5:00 PM. For any deviations, for example during public holidays, you can find more information via this <a href=\"https:\/\/biggym.com\/openingstijden\">link<\/a>.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00067\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00067\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00068\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00068\">\n                                    Are there different opening hours on public holidays?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00068\" hidden>\n                                    <p>We have different opening hours on public holidays. On most public holidays, BigGym is open from 8:30 AM to 5:00 PM. The exception is King's Day, when all our locations are closed. For an overview of the holidays and any additional changes, please click on this <a href=\"https:\/\/biggym.com\/openingstijden\/\">link<\/a>. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00068\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00068\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00069\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00069\">\n                                    Are there special opening hours for members with a Daytime membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00069\" hidden>\n                                    <p>Yes, with a Daytime membership you can check in from Monday to Friday between 7:00 AM and 5:00 PM. There are no time restrictions for Daytime members on weekends; you can then exercise unlimitedly. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00069\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00069\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00070\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00070\">\n                                    Is the gym open during holidays?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00070\" hidden>\n                                    <p>Yes, BigGym is also open during holidays. Always check our website for the most up-to-date information regarding holiday periods. You can find this <a href=\"https:\/\/biggym.com\/openingstijden\/\">here<\/a>. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00070\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00070\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Vacancies &amp; Career<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00071\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00071\">\n                                    Do you also have open jobs?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00071\" hidden>\n                                    <p>Are you looking for a new challenge? View all our current jobs at BigGym here. We are always looking for enthusiastic colleagues who want to strengthen our team. Who knows, your dream job might be among them! <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00071\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00071\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00072\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00072\">\n                                    How can I apply for a job at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00072\" hidden>\n                                    <p>You can easily apply via our website. View our current vacancies, choose the position that suits you and submit your application directly online. View all open vacancies here. Do you have any questions? Please contact our recruitment department. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00072\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00072\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00073\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00073\">\n                                    Do you also offer internships or traineeships?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00073\" hidden>\n                                    <p>Yes, at BigGym we regularly offer internships and traineeships. Do you want to gain practical experience in a dynamic working environment? Keep an eye on our vacancies page or contact our recruitment department for current options. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00073\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00073\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00074\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00074\">\n                                    Are there options for part-time or flexible hours?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00074\" hidden>\n                                    <p>Yes, at BigGym we offer plenty of options for part-time and flexible hours. We understand that everyone has their own schedule, which is why we are happy to tailor working hours to your wishes. You can indicate this during your application, so that we can find the best match together. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00074\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00074\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00075\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00075\">\n                                    What are the most important values \u200b\u200bwithin the BigGym team?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00075\" hidden>\n                                    <p>Collaboration, enthusiasm and customer focus are central within the BigGym team. We strive to create a positive and motivating environment where both colleagues and members feel welcome and supported. We also find honesty, respect and personal development very important. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00075\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00075\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00150\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00150\">\n                                    Where can I find BigGym vacancies?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00150\" hidden>\n                                    <p>Go to Jobs in the menu and click on a location where you are looking for vacancies<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00150\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00150\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n                    <article class=\"category-block\" id=\"category-Facilities\" data-cat=\"Facilities\">\n                <h2>Facilities<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>General Facilities<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00076\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00076\">\n                                    Are there lockers available at the location?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00076\" hidden>\n                                    <p>You can use lockers for free at all BigGym locations. You need a BigGym combination lock to lock it. This is available once for \u20ac10 at the front desk. Unfortunately, the use of your own lock is not permitted. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00076\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00076\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00077\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00077\">\n                                    Can I shower at BigGym after exercising?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00077\" hidden>\n                                    <p>At all BigGym locations you can use our showers for just \u20ac0.50 for five minutes. This way you can continue quickly and refreshed after your workout! <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00077\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00077\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00078\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00078\">\n                                    Can I have a drink at the BigGym location?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00078\" hidden>\n                                    <p>All BigGym locations have a cozy bar\/lounge. Here you can find various types of coffee, tea and sports drinks. A nice place to catch up, rest and enjoy your drink. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00078\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00078\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00079\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00079\">\n                                    Is there music playing in the gym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00079\" hidden>\n                                    <p>Yes, all our gyms play motivational music to give you an extra boost during your workout. Of course you are also free to listen to your own music with earphones or headphones. This way you can exercise in exactly the way that suits you. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00079\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00079\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00080\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00080\">\n                                    Is there a room for stretching or abdominal exercises?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00080\" hidden>\n                                    <p>In every BigGym location, a dedicated area is set up for stretching and abdominal exercises. This space is perfect for your warm-up, cool-down, or strengthening your core. You will find mats and foam rollers here. Light training equipment such as resistance bands or small weights can be borrowed at the reception.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00080\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00080\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00081\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00081\">\n                                    Can I use a sunbed at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00081\" hidden>\n                                    <p>Certainly! At BigGym you can use the sunbed. If your membership was taken out after January 9, 2020, sunbed use is included. Do you not have a membership or is it not included in your package? Then you can also buy a separate 12-minute session for \u20ac10 via a day pass. Please note: use is permitted from the age of 18. Our sunbeds are from the Luxura brand, equipped with 42 powerful 180-watt lamps \u2013 for a comfortable and effective session. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00081\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00081\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00082\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00082\">\n                                    Can I park at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00082\" hidden>\n                                    <p>You can park for free at all BigGym locations. This way you can start your training without hassle and with ease. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00082\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00082\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00083\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00083\">\n                                    Can I use Wi-Fi in the gym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00083\" hidden>\n                                    <p>Yes, free Wi-Fi is available in all BigGym locations. This way you can easily stream music, use your training apps or keep in touch with friends and family during your training. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00083\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00083\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00084\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00084\">\n                                    Do you have air conditioning or ventilation in the gym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00084\" hidden>\n                                    <p>All BigGym locations have air conditioning and a good ventilation system. This way you can always exercise in a fresh and comfortable environment during your training. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00084\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00084\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00085\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00085\">\n                                    Is there camera or security surveillance in the gym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00085\" hidden>\n                                    <p>There is camera surveillance in all BigGym locations. This is how we ensure the safety of our members and employees. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00085\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00085\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Fitness Equipment<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00086\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00086\">\n                                    What brand are the machines at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00086\" hidden>\n                                    <p>We use various top brands of fitness equipment, such as Life Fitness, Hammer Strength, Matrix, Booty Builder, LMX and Life Maxx. This way you are assured of high-quality and reliable equipment for your training. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00086\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00086\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00087\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00087\">\n                                    What type of sunbed does BigGym have?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00087\" hidden>\n                                    <p>At BigGym you will find sunbeds from the Luxura brand, equipped with 42 180-watt lamps. This way you can enjoy an effective and comfortable tanning session during your visit. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00087\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00087\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00088\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00088\">\n                                    Are there also devices suitable for beginners?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00088\" hidden>\n                                    <p>Yes, at BigGym there are certainly equipment suitable for beginners. Our fitness rooms are equipped with user-friendly equipment from top brands such as Life Fitness, Matrix and Hammer Strength. These equipment have clear instructions, are often adjustable and help you to train safely and effectively \u2013 even if you are just starting out. In addition, our trainers are always ready to help you and give you tips about the correct posture and execution. This way you can start your fitness goals with confidence! <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00088\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00088\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00089\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00089\">\n                                    Are the devices regularly maintained?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00089\" hidden>\n                                    <p>Yes, the fitness equipment at BigGym is regularly maintained. Our equipment, from top brands such as Life Fitness, Matrix and Hammer Strength, is tested and checked according to a fixed maintenance schedule. This way we can ensure that everything remains safe and reliable for your workout. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00089\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00089\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00090\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00090\">\n                                    Can I use cardio equipment such as treadmills and bicycles?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00090\" hidden>\n                                    <p>Yes, at BigGym you can always use cardio equipment such as treadmills, exercise bikes and cross trainers. Each location is equipped with a spacious cardio zone where you can work on your endurance or do a good warm-up. The equipment is easy to use and suitable for every level - from beginner to advanced athlete. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00090\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00090\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00091\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00091\">\n                                    Are there special equipment for strength training?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00091\" hidden>\n                                    <p>Yes, at BigGym you will find an extensive range of strength equipment. From plate-loaded machines to cable stations and isolation equipment - we have everything you need to train both large muscle groups and smaller, supporting muscles. Brands such as Hammer Strength, Life Fitness and Matrix ensure professional quality and an optimal training experience. Whether you are just starting out or have been training for years, you will always find suitable equipment to achieve your goals. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00091\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00091\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00092\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00092\">\n                                    Are there free weights available in addition to the equipment?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00092\" hidden>\n                                    <p>Yes, at BigGym there are also free weights available in addition to the equipment. Each location has an extensive free weights zone including dumbbells, kettlebells, weight plates and free bars. Ideal for functional training or strengthening specific mobility. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00092\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00092\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Guidance &amp; Support<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00093\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00093\">\n                                    Is there also guidance available at BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00093\" hidden>\n                                    <p>Yes, in all our locations there are always Gym Staff members present who can assist you. They can help you with using equipment, setting up an exercise, or answering your questions on the gym floor. Please note: this is not personal training (P.T.), but accessible support to help you train safely and effectively. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00093\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00093\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00094\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00094\">\n                                    Do you also have training schedules?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00094\" hidden>\n                                    <p>Our gym staff are willing to create a training schedule for you if you need one. Together with you, they will look at a plan that matches your goals and level.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00094\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00094\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00095\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00095\">\n                                    I&#039;ve never worked out in a gym. Is that a problem?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00095\" hidden>\n                                    <p>No, that's no problem at all. Everyone is welcome at BigGym, both beginners and advanced. We have very user-friendly equipment from top brands such as Hammer Strength, Booty Builder, Lifemaxx &amp; Matrix. In addition, our Gym Employees are always ready to personally guide you and answer your questions. This way we ensure that you can train with confidence and pleasure.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00095\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00095\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00096\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00096\">\n                                    Are gym staff always present?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00096\" hidden>\n                                    <p>Yes, in all BigGym locations there are always Gym Staff members present. They walk around the gym floor to assist you, answer questions, and ensure that everything runs safely and smoothly. This way, you can train with peace of mind, knowing that someone is always there for you. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00096\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00096\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Day Pass &amp; Trial Classes<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00097\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00097\">\n                                    What is a day pass and how do I buy one?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00097\" hidden>\n                                    <p>A day pass gives you access to all BigGym facilities for one day. Perfect to try out our gym before purchasing a membership. You can purchase a day pass in two ways: - Via the website - a Sportivity account is automatically created and you will receive an email with an activation link to confirm your account. You can find it via this link. - At the front desk of every BigGym location \u2013 no account is required. Have you previously purchased a day pass or do you already have a Sportivity account? Then you can easily purchase your day pass in the BigGym app.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00097\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00097\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00098\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00098\">\n                                    How long is a day pass valid?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00098\" hidden>\n                                    <p>A day pass is valid for 1 week from the time of purchase. Within this period you can come and exercise for one day.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00098\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00098\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00099\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00099\">\n                                    Do I need to create an account for a day pass?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00099\" hidden>\n                                    <p>When you purchase a day pass via the website, an account is automatically created. You will then receive an email with an activation link to confirm your account. If you buy a day pass at the front desk of a BigGym location, an account is not necessary. Please note: day passes are valid for 1 week. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00099\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00099\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00100\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00100\">\n                                    Can I take a free trial lesson before purchasing a membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00100\" hidden>\n                                    <p>BigGym does not offer free trial lessons. Would you like to try out our gym first? Then you can use a day pass, which gives you access to all our facilities for one day. You can buy a day pass via the website, at the front desk or, if you have previously purchased a day pass or already have a Sportivity account, directly in the BigGym app. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00100\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00100\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00101\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00101\">\n                                    Can I take a trial lesson at one of the group lessons?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00101\" hidden>\n                                    <p>Yes, that's possible. A day pass costs \u20ac10 and gives you access to all facilities for a whole day. You can buy a day pass at the front desk in the gym or via this <a href=\"https:\/\/biggym.com\/daypass\">link<\/a>.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00101\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00101\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n                    <article class=\"category-block\" id=\"category-Group Lessons\" data-cat=\"Group Lessons\">\n                <h2>Group Lessons<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>Group Classes Overview<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00102\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00102\">\n                                    Where can I find the current overview of the group lessons?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00102\" hidden>\n                                    <p>You can find the current class schedule on our website under the group classes page. Here you will find the full range of group classes clearly displayed. If you would like to reserve a group class, you can easily do so via the BigGym app. Tap on \u201cReserve\u201d at the bottom and then sign up for the desired group class. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00102\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00102\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00103\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00103\">\n                                    Are the group lessons included with every membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00103\" hidden>\n                                    <p>Most memberships include group lessons. With a standard membership you have unlimited access to all group lessons. Some older memberships may be an exception; always check your terms and conditions. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00103\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00103\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00104\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00104\">\n                                    Are there group lessons for beginners?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00104\" hidden>\n                                    <p>Yes, there are certainly group lessons suitable for beginners. Our instructors provide clear explanations and adjust the intensity to your level. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00104\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00104\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00105\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00105\">\n                                    How long does an average group lesson last?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00105\" hidden>\n                                    <p>A group lesson usually lasts between 45 and 60 minutes. This includes a warm-up and cool-down. Some special lessons may be shorter or longer. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00105\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00105\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00106\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00106\">\n                                    Can I try a group lesson once without a membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00106\" hidden>\n                                    <p>Yes, that is possible with a day pass. For \u20ac10 you have access to the gym and all group lessons for a day. You can buy a day pass at the front desk in the gym or via this <a href=\"https:\/\/biggym.com\/daypass\">link<\/a>.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00106\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00106\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00148\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00148\">\n                                    Are there boxing gloves available at the locations that I can borrow?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00148\" hidden>\n                                    <p>No, you must bring your own boxing gloves to the boxing lessons<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00148\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00148\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Booking Group Lessons<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00107\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00107\">\n                                    Is it necessary to make a reservation for a group lesson?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00107\" hidden>\n                                    <p>Yes, reservations are required to participate in a group lesson. You can easily do this via the BigGym app, which you can download from the Apple Store and Google Play Store. Unfortunately, there is no access without a reservation. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00107\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00107\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00108\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00108\">\n                                    How do I make a reservation for a group lesson?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00108\" hidden>\n                                    <p>Reserving works as follows: <br>- Download the BigGym app. <br>- Log in with your account or create one via the activation link in your email. <br>- Go to the \u201cGroup Classes\u201d tab and view the schedule. <br>- Choose the class you want to attend and sign up. <br>- You will receive a confirmation of your reservation. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00108\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00108\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00109\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00109\">\n                                    Can I cancel or change my reservation for a group lesson?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00109\" hidden>\n                                    <p>Yes, you can do this up to 24 hours in advance via the BigGym app. Go to 'My reservations', select the group lesson and choose 'Cancel' or 'Change'. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00109\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00109\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00110\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00110\">\n                                    Can I book multiple group lessons at the same time?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00110\" hidden>\n                                    <p>You may reserve several lessons in advance, but a maximum of one lesson per day. This way everyone gets a fair chance to participate. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00110\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00110\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Group Class Costs &amp; Day Pass<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00111\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00111\">\n                                    Do I have to pay extra for group lessons?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00111\" hidden>\n                                    <p>No, group lessons are included with most memberships. With a standard BigGym membership you have unlimited access to our wide range of group lessons. Exceptions may apply to some older memberships; always check your terms and conditions. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00111\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00111\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00112\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00112\">\n                                    What does a separate group lesson cost without membership?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00112\" hidden>\n                                    <p>Taking a separate group lesson without membership costs \u20ac10 via a day pass. With a day pass you get access to the gym for one day and you can participate in all group lessons. You can easily buy the day pass at the front desk or online via this <a href=\"https:\/\/biggym.com\/daypass\">link<\/a>. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00112\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00112\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00113\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00113\">\n                                    Can I also participate in group lessons with a day pass?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00113\" hidden>\n                                    <p>You can participate in group lessons with a day pass. For \u20ac10 you have access to the gym and all group lessons for a whole day. You can buy a day pass at the front desk in the gym or via this <a href=\"https:\/\/biggym.com\/daypass\">link<\/a>. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00113\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00113\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n                    <article class=\"category-block\" id=\"category-Biggym app\" data-cat=\"Biggym app\">\n                <h2>Biggym app<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>Account &amp; Login<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00114\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00114\">\n                                    How can I download the BigGym app?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00114\" hidden>\n                                    <p>You can download the BigGym app from the App Store and Google Play. After registration you will receive an email with an activation code to create your Sportivity account. You log in to the app with this account. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00114\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00114\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00115\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00115\">\n                                    Do I have to download the BigGym app to exercise?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00115\" hidden>\n                                    <p>Yes, the app is your ticket to the gym. You can make reservations, manage your balance, pay outstanding amounts and view your membership via the app. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00115\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00115\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00116\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00116\">\n                                    How do I create a Sportivity account?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00116\" hidden>\n                                    <p>After registration you will receive an email with an activation code. With this code you create your Sportivity account and you can log in to the BigGym app. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00116\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00116\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00117\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00117\">\n                                    I have not received an email with an activation code, what now?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00117\" hidden>\n                                    <p>First check your spam or junk mail folder. Have you still not received anything? Please contact our customer service. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00117\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00117\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00118\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00118\">\n                                    I have forgotten my password, how do I recover it?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00118\" hidden>\n                                    <p>No problem! Click on 'Forgot your password?' in the app and follow the instructions. You will receive an email to reset your password. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00118\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00118\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00119\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00119\">\n                                    I cannot log in to the BigGym app, what should I do now?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00119\" hidden>\n                                    <p>Check that your email address and password are correct and that your account is activated. Try restarting the app or restarting your phone. Does the problem remain? Please contact customer service. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00119\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00119\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>App Features &amp; Usage<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00120\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00120\">\n                                    How does booking via the app work?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00120\" hidden>\n                                    <p>You can easily reserve your group classes via the BigGym app. Go to the \u201cGroup Classes\u201d tab, choose your desired class, and confirm your reservation. You will receive a confirmation immediately. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00120\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00120\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00121\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00121\">\n                                    How can I make payments via the app?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00121\" hidden>\n                                    <p>You can easily pay outstanding amounts via the BigGym app. Log in, go to \u201cInvoices,\u201d and complete your payment quickly and securely directly from the app. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00121\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00121\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00122\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00122\">\n                                    How can I set notifications?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00122\" hidden>\n                                    <p>You can turn notifications on or off in the app via your settings. This way you stay informed of new group lessons, promotions and important updates. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00122\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00122\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00123\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00123\">\n                                    How do I check my balance and outstanding amounts in the app?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00123\" hidden>\n                                    <p>Log in to the app and go to your profile or payment overview. Here you can see exactly your current balance and outstanding amounts, including payment options. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00123\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00123\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00124\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00124\">\n                                    Can I link multiple accounts to the same app?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00124\" hidden>\n                                    <p>No, each account is personal and linked to one membership. Use separate login details for multiple accounts. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00124\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00124\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Technical Support<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00125\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00125\">\n                                    The app is not working properly, what can I do?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00125\" hidden>\n                                    <p>Check whether your email address and password are correct and whether your account has been activated. Try restarting the app or rebooting your phone. If the problem persists, please contact customer service. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00125\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00125\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00126\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00126\">\n                                    Problems with updates or crashes?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00126\" hidden>\n                                    <p>Sometimes an update or app crash can cause temporary problems. Make sure you have the latest version of the app installed. Restart your phone and check your internet connection. Otherwise, please contact customer service.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00126\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00126\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n                    <article class=\"category-block\" id=\"category-Actions\" data-cat=\"Actions\">\n                <h2>Actions<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>About BigGym<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00127\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00127\">\n                                    What is BigGym and what makes you different from other gyms?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00127\" hidden>\n                                    <p>BigGym is a modern, accessible gym chain where you can train your way. Our spacious locations are equipped with modern equipment, offer a wide range of group lessons and provide a relaxed atmosphere. We focus on affordability, professional guidance and memberships that really suit you.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00127\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00127\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00128\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00128\">\n                                    How big are BigGym&#039;s gyms?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00128\" hidden>\n                                    <p>Our gyms are on average 3,000 to 5,000 m\u00b2 in size. Thanks to this spacious layout, there is always enough space and equipment available, so you never have to wait long. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00128\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00128\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00129\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00129\">\n                                    What is the largest gym in the Netherlands?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00129\" hidden>\n                                    <p>BigGym is among the largest gyms in the Netherlands. With large locations and many facilities, we offer an extensive fitness experience. BigGym Alkmaar, at no less than 5000 m\u00b2, is the largest gym in the Netherlands. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00129\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00129\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>News &amp; Promotions<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00130\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00130\">\n                                    How is the promotion applied and do I have to pay immediately when registering during a promotion?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00130\" hidden>\n                                    <p>The free promotional period is added to your membership in advance. Your regular term will only start after these free weeks have expired. Payment: - When registering online, you only pay the \u20ac10 activation fee immediately. - If you register on paper at the location, these costs will be charged afterwards. - The first contribution will only be debited once the promotional period is over. So you only pay your normal membership after the promotional period has ended and from that moment on your regular contract duration runs.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00130\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00130\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00131\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00131\">\n                                    Where can I find all current promotions?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00131\" hidden>\n                                    <p>You stay informed via our app, newsletter and social media. All current promotions and offers from BigGym can be found on our website. Also keep an eye on our social media for new deals and updates. For specific promotions, please visit the Membership Takeover and Bring a Friend pages. Do you have any questions? Please feel free to contact our customer service.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00131\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00131\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00132\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00132\">\n                                    Do you have a membership takeover promotion?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00132\" hidden>\n                                    <p>Yes! With our Membership Takeover you can have your current gym membership taken over by BigGym, without extra costs or hassle. All information and the registration form can be found on <a href=\"https:\/\/biggym.com\/membership-takeover\/\">this page<\/a>.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00132\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00132\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00133\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00133\">\n                                    Where can I find the conditions of a promotion and\/or offers?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00133\" hidden>\n                                    <p>You can always request the conditions of a promotion at the front desk of the location, via our customer service, or on the promotion pages on our website. This way you know exactly where the promotion is valid and which conditions apply. Promotions and special offers may vary per location.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00133\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00133\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00134\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00134\">\n                                    Does a new promotion also apply if I became a member just before the start?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00134\" hidden>\n                                    <p>Promotions apply within the promotional period and according to the associated conditions. Are you unsure whether you qualify? Please contact our customer service.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00134\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00134\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00135\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00135\">\n                                    Does a promotion have an end date or limited stock?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00135\" hidden>\n                                    <p>Yes, promotions run until the stated end date and may be subject to availability. The exact terms and conditions are listed with the promotion or can be requested from the staff at the location.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00135\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00135\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00136\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00136\">\n                                    How do I stay informed of news or changes?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00136\" hidden>\n                                    <p>You stay informed via our app, newsletter and social media. We send important updates via push notifications and email. Subscribe to our newsletter and follow us on Instagram, TikTok and Facebook.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00136\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00136\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00137\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00137\">\n                                    BigGym is very affordable. Isn&#039;t that very busy?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00137\" hidden>\n                                    <p>No, our long opening hours and large gyms ensure that the crowds are evenly distributed. You rarely have to wait and can almost always enjoy a good workout.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00137\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00137\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n                    <article class=\"category-block\" id=\"category-Customer service\" data-cat=\"Customer service\">\n                <h2>Customer service<\/h2>\n                                    <div class=\"subcategory\">\n                        <h3>Contact Options<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00138\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00138\">\n                                    Can I contact BigGym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00138\" hidden>\n                                    <p>Yes, you can contact us. Most answers to frequently asked questions can be found on our support page. You can also reach us by phone on weekdays from 09:00 to 17:00 via 088-88 66 100. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00138\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00138\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00139\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00139\">\n                                    What are the customer service opening hours?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00139\" hidden>\n                                    <p>You can always contact us, we answer contact forms as quickly as possible on working days.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00139\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00139\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00140\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00140\">\n                                    I have submitted a contact form but have not received a response yet, how long will it take?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00140\" hidden>\n                                    <p>We aim to respond to your message as quickly as possible. During busy periods, it may take a little longer, but we do our best to assist you promptly.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00140\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00140\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00141\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00141\">\n                                    How do I get in touch with my own gym?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00141\" hidden>\n                                    <p>BigGym works with one central customer service for all locations. You cannot call the front desk at your location directly. Go to the front desk at your location or contact our customer service team. Mention your location and we will ensure that your question is sent to the correct location. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00141\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00141\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                                    <div class=\"subcategory\">\n                        <h3>Complaints &amp; Feedback<\/h3>\n                                                    <div class=\"faq-item\" id=\"faq-00142\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00142\">\n                                    What should I do in case of a complaint?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00142\" hidden>\n                                    <p>Are you dissatisfied? Let us know so we can help you. Please contact us for this. We strive for fast and careful handling. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00142\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00142\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00143\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00143\">\n                                    How does the complaints procedure work?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00143\" hidden>\n                                    <p>You report your complaint to our customer service, by telephone or e-mail. State your name, contact details and a detailed description of the complaint. We will contact you for further handling. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00143\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00143\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00144\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00144\">\n                                    How do I provide feedback?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00144\" hidden>\n                                    <p>We welcome feedback! You can always call us, send a message via the contact form or send a message via our social media channels. This is how we help make BigGym better. <\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00144\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00144\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00145\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00145\">\n                                    Why can&#039;t I exercise \/ has my access been refused?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00145\" hidden>\n                                    <p>At the location, they can check the reason why your access is being denied. This can have various causes, such as an outstanding payment, an incomplete registration, or another action that still needs to be completed. We advise you to ask the gym staff member at the reception about the specific reason in your situation.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00145\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00145\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00146\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00146\">\n                                    When can I be denied access to BigGym? (access ban)                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00146\" hidden>\n                                    <p>BigGym can deny access if a member violates the house rules or General Terms and Conditions. For example: - Inappropriate or aggressive behavior - Damage to property or equipment - Dangerous behavior or ignoring safety rules - Fraud or abuse of the membership an access ban can be temporary or permanent, depending on the severity of the incident. For the complete rules and conditions, we refer to the General Terms and Conditions.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00146\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00146\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                                    <div class=\"faq-item\" id=\"faq-00147\">\n                                <div class=\"question\" aria-expanded=\"false\" aria-controls=\"answer-00147\">\n                                    I have received an access ban, what now?                                    <span class=\"icon\">\n                                        <svg viewBox=\"0 0 24 24\" width=\"16\" height=\"16\">\n                                            <path d=\"M6 9l6 6 6-6\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\"\/>\n                                        <\/svg>\n                                    <\/span>\n                                <\/div>\n                                <div class=\"answer\" id=\"answer-00147\" hidden>\n                                    <p>an access ban means that a violation of the house rules or General Terms and Conditions has been established. Access to BigGym is not permitted during the access ban.<\/p>                                    <div class=\"feedback-container\" style=\"margin-top:1.5rem;\">\n                                        <p style=\"margin-bottom:0.5rem; font-size:0.95em; color:white;\">\n                                            Was your question answered?                                        <\/p>\n                                        <div class=\"feedback-buttons\">\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"yes\" data-item-id=\"00147\">Yes<\/button>\n                                            <button type=\"button\" class=\"feedback-btn\" data-response=\"no\" data-item-id=\"00147\">No<\/button>\n                                        <\/div>\n                                        <div class=\"feedback-message\" style=\"display:none;\"><\/div>\n                                    <\/div>\n                                <\/div>\n                            <\/div>\n                                            <\/div>\n                            <\/article>\n            <\/main>\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-35fb7e5 elementor-widget elementor-widget-html\" data-id=\"35fb7e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<script>\n  document.addEventListener(\"DOMContentLoaded\", function () {\n    function openChat(e) {\n      e.preventDefault();\n      if (typeof fcWidget !== \"undefined\") {\n        fcWidget.open();\n      }\n    }\n\n    const button = document.getElementById(\"chat-open-button\");\n    if (button) {\n      button.addEventListener(\"click\", openChat);\n    }\n\n    const link = document.getElementById(\"chat-open-link\");\n    if (link) {\n      link.addEventListener(\"click\", openChat);\n    }\n  });\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer&nbsp;service Klanten&#8211;service Check out our frequently asked questions below. Can\u2019t find what you\u2019re looking for? Our customer service team is ready to assist you. Did you know that you can easily manage many things yourself through the\u00a0BigGym app? Chat with Kim View FAQ<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_angie_page":false,"footnotes":""},"class_list":["post-17811","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/biggym.com\/en\/wp-json\/wp\/v2\/pages\/17811","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biggym.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biggym.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biggym.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biggym.com\/en\/wp-json\/wp\/v2\/comments?post=17811"}],"version-history":[{"count":0,"href":"https:\/\/biggym.com\/en\/wp-json\/wp\/v2\/pages\/17811\/revisions"}],"wp:attachment":[{"href":"https:\/\/biggym.com\/en\/wp-json\/wp\/v2\/media?parent=17811"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}